1. Agreement to Terms

By accessing or using Dossier ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Dossier provides AI-powered meeting intelligence by analyzing publicly available information about meeting attendees to generate psychological insights, including estimated IQ ranges and Big Five personality traits.

3. User Accounts

Account Creation

You must create an account using Google OAuth to use the Service. You are responsible for maintaining the security of your account.

Account Requirements

You must be at least 18 years old
You must provide accurate and complete information
You must not share your account credentials
You are responsible for all activity under your account

4. Subscription and Payment

Free Trial

We offer a 7-day free trial. You will not be charged during the trial period. You may cancel anytime during the trial without charge.

Paid Subscription

Price: $15 USD per month
Billing: Monthly, automatically renewed
Payment processing: Through Stripe
Cancellation: Cancel anytime; access continues until end of billing period

Refunds

We offer refunds on a case-by-case basis within 7 days of purchase. Contact support@dossier.so to request a refund.

5. Acceptable Use

You agree NOT to:

Use the Service for any illegal purpose
Violate any laws in your jurisdiction
Harass, abuse, or harm another person
Use the Service to make employment decisions without proper validation
Attempt to reverse engineer or compromise the Service
Scrape or collect data using automated means
Share or resell access to the Service

6. Disclaimers and Limitations

No Psychological Diagnosis

Important: Dossier provides estimates and insights for meeting preparation purposes only. Our assessments are NOT:

Professional psychological evaluations
Medical or clinical diagnoses
Suitable for employment decisions
Guaranteed to be accurate

Accuracy Disclaimer

We use AI and psycholinguistic analysis which may produce inaccurate results. We provide confidence scores, but you should:

Use insights as one data point among many
Not make important decisions based solely on our analysis
Verify information through other means when critical

Service "As Is"

The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL DOSSIER, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Any loss of profits, revenue, data, use, goodwill, or other intangible losses
Damages resulting from: (a) your use or inability to use the Service; (b) unauthorized access to or alteration of your data; (c) statements or conduct of any third party on the Service; or (d) any other matter relating to the Service

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS MAY NOT APPLY TO YOU.

8. Calendar and Data Access

By connecting your Google Calendar, you grant us permission to:

Read your calendar events (read-only access)
Access attendee email addresses and names
Store event information in our database

You may revoke this access at any time through Settings or your Google Account settings.

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Dossier and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

10. Termination

We reserve the right to terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time through the Settings page.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dossier, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

Your use or misuse of the Service
Your violation of these Terms
Your violation of any rights of another person or entity
Any content you submit or share through the Service

12. Dispute Resolution and Arbitration

Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@dossier.so. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 60 days of submission, you or Dossier may bring a formal proceeding.

Binding Arbitration

Any dispute arising from or relating to these Terms or the Service will be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

Arbitration will be conducted by the American Arbitration Association (AAA) under its rules. The arbitrator's decision will be final and binding. You and Dossier each waive the right to a trial by jury or to participate in a class action.

Class Action Waiver

You and Dossier agree that any proceedings to resolve disputes will be conducted only on an individual basis and not in a class, consolidated, or representative action. Neither you nor Dossier may act as a class representative or participate as a member of a class of claimants.

Exceptions

Either party may seek equitable relief in court for infringement or other misuse of intellectual property rights.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

For any disputes not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Delaware.

14. Force Majeure

Dossier shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to: acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without your consent to any affiliate or in connection with a merger, acquisition, or sale of assets. Any attempted transfer or assignment in violation hereof shall be null and void.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Dossier concerning the Service. These Terms supersede all prior agreements and understandings between you and Dossier regarding the Service.

18. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

Posting the updated Terms with a new "Effective Date"
Sending email notification to your registered email address
Displaying a prominent notice on the Service

Material changes will take effect 30 days after notification. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

20. AI and Machine Learning Disclaimer

Critical Notice: Our Service uses artificial intelligence and psycholinguistic analysis to generate estimates and insights. You acknowledge and agree that:

AI-generated assessments are probabilistic estimates, not definitive facts
Results may be inaccurate, incomplete, or biased
The Service is not a substitute for professional psychological evaluation
You should not make employment, medical, legal, or other significant decisions based solely on our assessments
You use the insights at your own risk and discretion
We are not liable for decisions made based on information provided by the Service

21. Export Controls

The Service may be subject to U.S. export control laws. You agree not to export or re-export the Service to any country or person in violation of applicable export control laws and regulations.

22. Survival

The following sections shall survive termination of these Terms: Disclaimers and Limitations, Limitation of Liability, Indemnification, Dispute Resolution and Arbitration, Governing Law, Intellectual Property, and any other provisions which by their nature should survive.

23. Contact Information

For questions about these Terms, contact us:

Email: legal@dossier.so
Support: support@dossier.so

By using Dossier, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.